Buying a stone milling robot requires a clear view of the equipment, software and services your workshop needs. To assess a ROBOTOR project, start with your intended stonework and request a proposal that identifies the scope of supply and the arrangements for installation, training and support.
Planning a robot purchase? Discuss your stone milling project with ROBOTOR. Start with your application, material and installation location, or use the project brief below to prepare your request.
What should your project budget include?
A useful budget covers more than the robotic arm. Discuss the following items with your supplier and establish which are included in the quotation and which you will arrange separately:
- The robot configuration, spindle, workpiece table and tool-changing equipment.
- Software, available options and any applicable recurring charges.
- Tooling and consumables for the work you intend to produce.
- Delivery and site preparation for the proposed installation.
- Installation, commissioning and operator training.
- Maintenance, spare parts and after-sales support.
For an international project, also clarify the delivery terms and responsibility for import-related costs. Do not assume that quotations from different suppliers cover the same scope.
Match the system to your production
Describe the material you work with, approximate workpiece dimensions, part geometry and intended finish. Include your expected production volume, current process and target purchase timeframe. A drawing or available 3D model can help make the technical discussion more specific.
ROBOTOR’s hardware combines a robotic arm, spindle, integrated base, rotating table and tool store. Discuss the configuration and specifications proposed for your application rather than assuming that every installation uses the same equipment.
Understand the software workflow
ROBOTOR’s OR-OS workflow starts with a 3D model. The operator selects the shape type and processing according to the desired timing and quality. During your evaluation, discuss this workflow using representative work from your workshop and identify the operator training required.
Agree installation, training and support
ROBOTOR’s service offering includes commissioning, initial and ongoing distance training, remote diagnostics, technical support and maintenance. Confirm the services included in your proposal and who will deliver them.
Planning a U.S. installation? Read about installation, training and support in the United States, delivered through ROBOTOR’s Italian team and local partners under project-specific arrangements.
What should a U.S. stone fabrication company include in an RFQ for a robotic marble milling cell?
A useful request for quotation (RFQ) describes the workpiece, the required result, the installation site and the scope you want the supplier to price. Give each supplier the same information so you can compare proposals on a consistent basis.
Include:
- Application and material: the stone you process, the type of work you produce and representative drawings or 3D models available for discussion.
- Workpiece requirements: approximate dimensions and weight, geometry, required finish and dimensional requirements. Distinguish the result required after milling from any planned manual finishing.
- Production needs: expected volumes, product mix, current workflow and the bottleneck you want to address.
- U.S. installation site: city and state, available floor space, access constraints and known utilities. Ask the supplier to specify the site requirements for the proposed configuration.
- Scope of supply: identify which equipment, software, tooling, delivery, installation, commissioning and training items should be included or quoted separately.
- Support requirements: ask who will provide assistance at your location, how remote and on-site support would be arranged, and which maintenance and spare-parts provisions are included.
- Commercial comparison: request itemized inclusions, exclusions, optional items, recurring charges, delivery terms and responsibilities for import-related costs.
- Project timing and acceptance: state your target purchase date and discuss how the proposed system and representative workpieces would be assessed before acceptance.
Ask suppliers to identify assumptions and points requiring further technical assessment. A quotation is more useful when the proposed scope and customer responsibilities are explicit.
How should acceptance criteria be described in the RFQ?
Choose representative workpieces and state the material, geometry, critical dimensions and desired finish. Ask the supplier to explain how the proposed workflow would be evaluated, what evidence could be provided, and which criteria would be agreed in the proposal. Distinguish machining time from preparation, loading, supervision and remaining manual finishing. Do not assume that a demonstration, test cut or particular result is included until it is confirmed.
How can buyers compare installation and support proposals?
Ask each supplier to identify its responsibilities and the customer’s responsibilities for site preparation, delivery, installation, commissioning and training. Request clarification of who would provide remote or on-site assistance at your U.S. location, any applicable support hours and charges, and how spare-parts requests would be handled. Record exclusions and unresolved questions alongside the quoted price.
Prepare your ROBOTOR project brief
Copy the brief below into the message field on our contact form and replace the brackets with your project details. If a specification is still undecided, say so and identify what you would like to discuss. For installations outside the United States, include your city and country.
We are evaluating a robotic stone milling system for our workshop in [city, state]. We produce [applications] in [materials], with typical workpieces of [dimensions and weight]. Our current production challenge is [challenge], and our expected volume is [volume/product mix]. Our target finish and dimensional requirements are [requirements]. We can provide [drawings/models] for discussion. Please identify the proposed configuration, inclusions and exclusions, site requirements, software and recurring charges, installation and training scope, support arrangements, estimated delivery timing, and the next information needed for a project-specific proposal. Our intended purchase timeframe is [timeframe].
For a ROBOTOR project, contact our team with your application and installation location. U.S. buyers can also review our guide to installation, training and support in the United States.
Request a ROBOTOR proposal for your workshop
Start with your company name, installation location, application, material and intended purchase timeframe. Add workpiece dimensions, weight and production volume where known. Explain the production challenge you want to address and mention whether drawings or 3D models are available for technical discussion.
You can send an initial enquiry before completing every item in the checklist. Use the message field to describe what you know and the questions you need answered. Ask our team to clarify the proposed scope, customer responsibilities and next information needed for a project-specific quotation.
Discuss your project and quotation requirements with ROBOTOR.